Whether you are in Sydney, Melbourne, Brisbane, Adelaide or a regional town, The Bidet Shop can get a WaterMark-certified bidet to your door — and arrange a licensed plumber to install it. As Australia's largest bidet specialist, The Bidet Shop operates physical showrooms on the Gold Coast and ships from its warehouse to every state and territory, with dedicated local phone numbers for Queensland, New South Wales, Victoria and Tasmania.
📞 Speak to a specialist in your state
Our Physical Showrooms — Gold Coast, QLD
The Bidet Shop's only physical showroom locations are on the Gold Coast in Queensland. If you are in the region — or willing to make the trip — you can see and compare products in person, speak directly with our specialists, and get hands-on with the range before you buy.
76 Bundall Road, Bundall QLD 4217
Gold Coast, Queensland
Full product display · Expert staff · All brands in-person · Walk-ins welcome
3 Maid Street, Southport QLD 4215
Gold Coast, Queensland
Accessible showroom · NDIS & DVA eligible products · OT consultations · Warehouse dispatch
Not on the Gold Coast? No problem. Every product in our range ships Australia-wide from our Gold Coast warehouse — and our state-specific phone teams can walk you through the right choice for your bathroom before you order.
State-by-State Buying Guide
Here is how to get a bidet from The Bidet Shop wherever you are in Australia.
Queensland
Showroom AvailableGold Coast showrooms: Bundall (retail) & Southport (disability/warehouse)
- ✓ Visit in-person — see the full range before buying
- ✓ Same-day dispatch from our Gold Coast warehouse
- ✓ In-house licensed installation team available statewide
New South Wales
Online + PhoneServing Sydney, Newcastle, Wollongong, and all of NSW
- ✓ Dedicated NSW phone line for local support
- ✓ Ships from Gold Coast — most areas 2–6 business days
- ✓ WaterMark certified products — installation support available
Victoria
Online + PhoneServing Melbourne, Geelong, Ballarat, and all of VIC
- ✓ Dedicated VIC phone line for local support
- ✓ Ships from Gold Coast — most areas 2–6 business days
- ✓ Full range available online — Bidet Picker tool available
Tasmania
Online + PhoneServing Hobart, Launceston, Devonport, and all of TAS
- ✓ Dedicated TAS phone line for local support
- ✓ Ships Australia-wide including Tasmania
- ✓ NDIS & DVA eligible models available
South Australia
Online + PhoneServing Adelaide and all of SA
- ✓ Order online or call the national toll-free line
- ✓ Ships from Gold Coast — 2–6 business days to Adelaide
- ✓ SA OTR backflow advisory compliance built into all products
Western Australia
Online + PhoneServing Perth and all of WA
- ✓ Order online or call the toll-free line
- ✓ Standard delivery to WA: allow 10–15 business days
- ✓ Express options available for faster delivery
ACT — Canberra
Online + PhoneServing Canberra and the ACT region
- ✓ Order online or call the toll-free line
- ✓ Fast delivery — similar timeframes to southern NSW
- ✓ Full WaterMark certified range available
Northern Territory
Online + PhoneServing Darwin, Alice Springs and all of NT
- ✓ Order online or call the toll-free line
- ✓ Ships Australia-wide including remote NT regions
- ✓ Call to confirm delivery timeframes for remote areas
Delivery Timeframes Across Australia
All orders ship from The Bidet Shop's Gold Coast warehouse, usually processed within one business day. Free shipping applies to orders over $900; express options are available for all states.
QLD / NSW / VIC / ACT
2–6 days
Standard shipping
SA / TAS
2–6 days
Standard shipping
Western Australia
10–15 days
Standard — express available
All States
1–3 days
Australia Post Express
Times are provided by courier partners and may be affected by local conditions. Orders placed Friday may not be dispatched until Monday.
Why Buy from a Bidet Specialist?
Australia has no shortage of places to buy something labelled "bidet" — but not all sellers are equal. Here is what sets a specialist retailer apart.
WaterMark Certified Products
Every plumbed bidet must be WaterMark certified to be legally installed in Australia. All Bidet Shop products are certified to WMTS-051 (Lic. No. 20094). Uncertified products cannot be legally installed — and may void your insurance.
Licensed Installation Team
The Bidet Shop has its own factory-certified install team. They handle the licensed plumbing work, backflow protection, compliance certificate, and any follow-up — all under one roof.
Australian Warranty & After-Sales
Unlike grey-import products bought from overseas marketplaces, Bidet Shop products carry Australian warranty and are backed by a local repair and service team — no international shipping, no voided warranties.
NDIS & Medical Support
The Bidet Shop has a dedicated NDIS and medical team, an accessible showroom in Southport, and a range of NDIS- and DVA-eligible products with OT consultation support.
Expert Advice Before You Buy
State-specific phone lines, a Bidet Picker tool, and specialist staff who have been selling bidets for over a decade — so you get the right product for your toilet, bathroom, and budget.
Australia-Wide Stock & Delivery
Ships from its Gold Coast warehouse with free delivery on orders over $900. No waiting weeks for overseas stock — most Australians receive their bidet within 2–6 business days.
What About Hardware Stores & Online Marketplaces?
You may find cheap bidets at hardware chains or on international online marketplaces. Before you buy, there are a few important things to check.
Not All Bidets Are Legally Installable in Australia
Any bidet that connects to your water supply must carry WaterMark certification. Products imported from overseas marketplaces, or basic handsprays from hardware stores, may not be WaterMark certified — making them illegal to install in an Australian home. A licensed plumber will refuse to connect a non-certified product. Always confirm WaterMark status before you buy.
Additionally, grey-import Japanese or Korean bidet seats may be rated for 100V power rather than Australia's 230V supply, and often carry no local warranty or service network. If something goes wrong, you may be left with no recourse. Buying from a specialist ensures the product is built and certified for Australian conditions from day one.
Not Sure What to Buy?
Use The Bidet Shop's Bidet Picker tool to find the right product for your situation in two minutes — or call your state's direct line for a no-pressure conversation with a specialist.
Frequently Asked Questions
The Bidet Shop's physical showrooms are located on the Gold Coast in Queensland — the retail showroom at 76 Bundall Road, Bundall, and the disability showroom and warehouse at 3 Maid Street, Southport. If you are not in Queensland, our state-specific phone teams (NSW, VIC, TAS) and national toll-free line (1300 243 387) can provide full product consultation by phone, and we ship Australia-wide.
Yes — if you can visit our Gold Coast retail showroom at 76 Bundall Road, Bundall QLD, you can view and compare the full product range in person. For customers outside Queensland, our specialist phone team can walk you through every product in detail, and many customers are confident purchasing after a phone consultation. Call your state's direct line or 1300 243 387.
Yes — The Bidet Shop ships Australia-wide from its Gold Coast warehouse, including to regional and remote addresses. Delivery times vary depending on your location; standard shipping reaches most capital cities within 2–6 business days, Western Australia within 10–15 business days. For very remote areas, call 1300 243 387 to confirm timeframes and express options before ordering.
The Bottom Line
Wherever you are in Australia — Sydney, Melbourne, Perth, Hobart or a regional town — The Bidet Shop can get a WaterMark-certified bidet to your door and, in most states, arrange a licensed plumber to install it. Gold Coast residents can visit either showroom in person; everyone else gets the same expert advice by phone and fast delivery from our warehouse. Browse the full range online, use the Bidet Picker, or call 1300 243 387 — Mon–Fri, 9am–5pm AEST.
Find Your Bidet — Wherever You Are in Australia
WaterMark certified · Ships nationally · Local phone support in QLD, NSW, VIC & TAS
Browse All Bidets Contact Your State TeamAbout The Bidet Shop — Australia's largest bidet specialist, with retail showrooms at 76 Bundall Road, Bundall QLD 4217 and 3 Maid Street, Southport QLD 4215. Ships Australia-wide. All plumbed products WaterMark certified to WMTS-051 (Lic. No. 20094). Ph: 1300 243 387 · sales@thebidetshop.com.au