Fast delivery.
Free shipping.
Straight from the Gold Coast.
All orders dispatched in-house from our Gold Coast warehouse — no third-party delays, no guesswork.
Free Shipping
Free on orders over $900
All other orders quoted at checkout — always competitive, never inflated.
Gold Coast Dispatch
Sent from our own warehouse
No dropshipping. Packed and dispatched in-house, typically within 1 business day.
Tracking Included
Track every order, every step
You'll receive a tracking number by email as soon as your order leaves us.
Where are you located?
Estimates from our Gold Coast warehouse. Metro and rural times differ — find your state below.
How long will it take?
We work with Australia's leading couriers to get your order there fast. Times shown are from dispatch — add 1 business day for processing.
Australia Post Express
Express
Couriers Please
Standard
Aramex
Standard
Australia Post eParcel
Standard
Delivery FAQs
Everything you need to know about tracking, confirmation, and what to do if something's not right.
How do I track my order?
Once your order is packed and dispatched, your tracking number is emailed to you automatically. Just click the link in that email to follow your parcel.
- Tracking becomes active once the courier scans your parcel — this can take 24–48 hours after dispatch.
- If your tracking number isn't working 48 hours after receiving it, or your package hasn't arrived within the estimated window, contact us and we'll sort it out.
When will I get my shipping confirmation?
You'll receive your shipping confirmation as soon as your order is packed and ready to go — usually within 1 business day of placing your order.
Placed on a Friday? Your order will most likely be processed the following Monday.
Backorder or pre-order item? Your confirmation is sent once the product is in stock — check your order confirmation for details.
Haven't received a confirmation? First, check your spam/junk folder. If it's not there, it's possible your email was entered incorrectly — get in touch and we'll fix it.
My order hasn't arrived — what do I do?
Sorry to hear that. Before contacting us, please check the following — it resolves most cases quickly:
- Check your tracking link for the latest status update.
- Visit your local post office — they don't always leave a card, but your parcel may be waiting there.
- Ask a neighbour — occasional misdeliveries do happen.
If you've done all of the above and still can't locate your order, submit a support request and our team will chase it up with the courier directly.
Do you ship to all states and territories?
Yes — we ship Australia-wide, including WA, NT, and remote areas. Delivery times and rates may vary for remote postcodes. If you're unsure whether your location is covered, drop us a line before ordering.
Still have a question?
Our team is here to help. Reach us by phone, email, or the contact form — we'll get back to you fast.