Don't take our word for it.

" We have had several dealings with The Bidet Shop and every time we have been more than a little impressed with their customer service. We purchased a Japanese style bidet seat 3 years ago — it arrived quickly, installation advice over the phone was very helpful. We didn't need a plumber. More recently we had trouble with the remote after warranty expiry and found a reasonably priced, efficient repair service with 1 day turnaround. Couldn't be happier.

" My husband has a bad back and turning is a problem. We've been on the road travelling for 14 years and were told about a bidet — turns out they can be adapted to an RV. After 14 years of use, the lid developed a problem. We visited the store at Southport, where we were greeted by a lovely lady who could not have been more helpful. Problem is now fixed.

" Recently I purchased a BA13be Coway bidet and want to say how marvellous and helpful Cheryl Scott has been through the whole process. From first contact, to locating the most appropriate toilet suite, and including prompt after-sales service. Nothing is too much trouble for her. I happily recommend people to Cheryl at the Home Ideas Centre in Oakleigh.

" TBS are a pleasure to deal with and Marc in particular was of great assistance in making sure I had the correct model. Their attention to detail is quite amazing and makes TBS a standout retailer with diligent first class customer service.

" I had the best experience dealing with the courteous and helpful staff at the Bidet Shop head office. I dealt over the phone with Debbie, Marc and Ric — each of them could run a workshop on how graciously to deal with customers. Much appreciated.