Hello Jessica & Cherie
The new Coway was installed yesterday morning.
I have packed & sent off to you the old Hyundai yesterday, using the pre-addressed, prepaid label – thank you.
I have paid the extra $3 for tracking, with signature.
This is for the $300 trade-in.
Feedback – from the initial call to Cherie at Sales on Monday the 22nd, through to placing the order on Tuesday & installation on Wednesday – the whole process was seamless.
This is our 4th bidet from The Bidet Shop. It is the best experience.
I want to commend your team on your friendliness, product knowledge and customer care.
Thank you once again for your efficient service & care.
Australia Post said the package would take 2 days to arrive to you.
South East Queensland, QLD
Should have done it years ago
Nothing worse than a cold toilet seat in winter
Excellent customer service
When we go away on holidays the thing we miss most of all is our Bidet.
James Bower and his Bidet shop have been terrific to deal with, thoroughly recommend them if you are contemplating purchasing a Bidet.
I wish to thank you ever so much for all the help and advice you gave me . The bidet is installed and working perfectly. My partner, C., whom the bidet was for, was so impressed with the help you gave and has asked me to pass on her gratitude to you and The Bidet Shop.
Jessica your customer care is exemplary and I thank you.
Take care ,
THANK YOU FOR YOUR PROFESSIONAL AND COURTEOUS HELP WITH OUR ORDER
YOUR KNOWLEDGE AND ABILITY IS GREATLY APPRECIATED
WE WILL HAVE NO PROBLEM IN RECOMENDING NOT ONLY YOUR COMPANY BUT YOU IN PATICULAR
IT IS INDEED A PLEASURE TO DEAL WITH PEOPLE LIKE YOURSELF THEY ARE RARE IN THIS DAY AND AGE
YOU ARE A HUGE ASSETT TO YOUR COMPANY WE WILL BE RECOMENDING TO OTHER POTENTIAL CLIENTS
We are so grateful for your ongoing excellent service! It is great to know a wonderful person like you who is always very prompt, kind and helpful. ????
Indeed so, we feel more comfortable having a quality bidet in our home and we are “not embarrassed” to talk to our friends about the benefits of having one. Sometimes people laugh at us saying that we are still too young to use it, etc.
Also the Silver Soap has been helpful with my eczema? skin problem. Not as itchy / irritating as before. Wish I have bought more!
With warmest regards
M & G
Sincere thanks for your excellent customer care. I don’t think I have ever had a better experience with a company and more to the point , a better customer care person.
Dear Bidet Shop
My name is Bruce Lyon. I live in the Port Stephens area of NSW. You have my permission to use my name and testimonial for product promotional purposes.
I have been trialing the Silverex shower head for the last 12 months to try and address:
a) some chronic skin care complaints and
b) skin repair following chemo-radiation cancer treatment and surgery around the anal area.
In particular a longstanding non-specific Eczema on my lower and upper legs, groin, lower and upper arms. This has presented as itchy skin, scaly at times, that weeps and oozes particularly after scratching. I have been tested for allergies that might be causing any dermatitis, but no particular factor was identified.
Previous treatments included topical steroid creams that were to be generously applied several times daily to all affected areas until the itching and scaling subsided. This was both expensive and annoying to have to keep compliant with the treatment regime.
Additionally, I had been treated for an anal cancer with radiation treatment which required a silver based antibacterial cream to assist in skin repair and infection control.
Since using the Silverex shower head for several months, I have ceased using topical creams and the related ongoing costs, and my Eczema has completely healed in all areas mentioned above, with no further relapses. I am still using the showerhead some 12 months on.
Secondly, the need for the Silver antibacterial cream was lessened to zero once the convenience of the Silverex shower head allowed for similar cleaning and care of the affected areas.
In the end, the chemo-radiation treatment proved initially successful, but a tumour relapse elsewhere necessitated a surgical intervention to remove the cancer completely. The Silverex shower head continues to assist in keeping the affected surgical site clean and infection free during the post-surgery recovery.
For me, this product is well worth considering to trial for persons with similar issues to me.
Good morning, I just wanted to pass on my huge appreciation for your prompt service with my community NDIS client over the past week. Andrea went above and beyond to get him a toilet lift and bidet system in his home in lightening speed, (approximately 2 days post trial) which just doesn’t happen often when you work with NDIS unfortunately! He was at such significant risk of falls and his entire family (and myself) can now rest easy knowing he is safe with his toileting. Thank you, thank you, thank you! 🙂
Recently I purchased a BA13be Coway bidet and want to say how marvellous and helpful Cheryl Scott at the Bidet Shop has been through the whole process. From first contact, to locating the most appropriate toilet suite and including prompt after sales service! Nothing is too much trouble to her as well as being such a lovely, friendly person!
I happily recommend people to Cheryl at The Bidet Shop in the Home Ideas Centre in Oakleigh if they want to find out more about your products.
I would also like to commend Debbie Hunter at the Helpdesk, for her friendly assistance when first experiencing difficulties with our bidet.
By the way, these difficulties were completely resolved with a prompt replacement by Cheryl!
V. – 2020
Items were delivered on time as promised. We would definitely recommend The Bidet Shop to other customers.
My husband and I are on the road travelling, and have been for some 14 years. My husband has a bad back and turning his back is a problem. We were told about a bidet but were not sure if they could be adapted to an RV
Many thanks for all your help.
Problem is now fixed.