All testimonials are sourced and supplied by Google My Business.

Our Happy Clients!

My husband and I are on the road travelling, and have been for some 14 years.

My husband has a bad back and turning his back is a problem. We were told about a bidet but were not sure if they could be adapted to an RV It turns out they can.

It has been great. The other week after 14 years use, the lid developed a problem. We took ourselves into the Bidet Shop at Southport, where we were greeted by a lovely lady who could not be more helpful . It was a pleasure to be there. Many thanks for all your help. Problem is now fixed. Yeh
Susan Scahper

I am very happy with Rick from the Bidet shop in Bundall, thank you

Dale, Perth WA

Excellent service, great product, and a valuable addition to our home. How did we survive without it?

Murray Lomax

After a trip to Japan we just knew we had to buy a bidet. Wish I'd purchased one years ago. Looking to purchase another for other bathroom

Greg Newman

Very professional customer service and prompt replies to our many queries. Items were delivered on time as promised. We would definitely recommend The Bidet Shop to other customers.

Bridgette Wood

TBS are a pleasure to deal with and Marc in particular was of great assistance in making sure I had the correct model. Their attention to detail is quite amazing and makes TBS a standout retailer with diligent first class customer service.

Gilbert Moase

Quick fast service will buy again from them excellent

Michelle Cooper

Our Happy Clients!

Recently I purchased a BA13be Coway bidet and want to say how marvellous and helpful Cheryl Scott at the Bidet Shop has been through the whole process.

From first contact, to locating the most appropriate toilet suite and including prompt after sales service! Nothing is too much trouble to her as well as being such a lovely, friendly person! I happily recommend people to Cheryl at The Bidet Shop in the Home Ideas Centre in Oakleigh if they want to find out more about your products.

I would also like to commend Debbie Hunter at the Helpdesk, for her friendly assistance when first experiencing difficulties with our bidet. By the way, these difficulties were completely resolved with a prompt replacement by Cheryl! Best regards V.

Very helpful service and quick delivery - excellent to deal with

John Callanan

I really don't know how I would get on without my bidet, and the people at The Bidet Shop are right behind their product all the way. Always there to help, even in the middle of the holiday period I've just found. Their cheerful and obliging service provides comfort jn moments of need !

Ian McQuie

Very satisfied customer. Great price, good advice before selecting bidet. Fast delivery. Easy to follow installation instructions.

Ken Bell

Very friendly and helpful service in the store. Fantastic follow up with our order and easy to install

Carolyn Judd

I had the best experience dealing with the courteous and greatly helpful staff at the Bidet shop head office. I dealt over the phone with Debbie, Marc and Ric - each of them could run a workshop how graciously to deal with customers. Much appreciated. Warm greetings to all Helena Kotasek from Adelaide

Helena, SA Adelaide

The friendly staff were knowledgeable and efficient. I was out of the shop within minutes. Everything that was promised was delivered. Totally satisfied.

Angela Martin

Our Happy Clients!

We have had several dealings with The Bidet Shop and every time we have been more than a little impressed with their customer service.

When we purchased the Japanese style bidet seat 3 years ago we made our order online and it arrived quickly. We were able to obtain installation advice over the phone and they were very helpful. We did not need a plumber.

More recently we had trouble with the remote control after warranty expiry but found they had a reasonably priced (fixed price plus parts) and efficient repair service with 1 day turnaround (freight transit time excluded).

The parts we needed were inexpensive. We dropped the unit in original packing into the nearest post office. They replaced the faulty components and sent it back right away. Couldn't be happier. 5 stars from us.
Bryn Parrott

Super helpful after sales service. Quick to return call on an enquiry and delivery on replacement part without any delay plus emailed a video to help us do it ourselves. Couldn't have asked for better service. I would highly recommend the Bidet Shop.

Jennie Steer

I have been with these people for 10years And have had wonderful service in buying new and spare filters John

John Grabiec

We have a Hyundai HDBR1500R (EcoBidet R500) installed for over 6 years now, no problems with it, winter mornings are not so unpleasant when there is a nice warm seat waiting with all the other little special treats.

Tida, Sydney NSW

Debbie of The Bidet Shop really helped me sort out my problem with our bidet which was not working properly. We had guests arriving from overseas so I was concerned that my guests would have no bidet or toilet seat to use. Debbie was very courteous and understanding of my predicament and made sure that the bidet arrived on time for my guests to use. Thank you so much Debbie for your help - I really appreciate your excellent customer service!

Desparrado, Helena Valley

Very friendly lady and helpful too. My mother bought the bidet 10 years ago and there was a nice comment about her on the record.

Peter Colhoun

Our Happy Clients!

Hello Jessica & Cherie The new Coway was installed yesterday morning. I have packed & sent off to you the old Hyundai yesterday, using the pre-addressed, prepaid label – thank you. I have paid the extra $3 for tracking, with signature.

This is for the $300 trade-in. Feedback – from the initial call to Cherie at Sales on Monday the 22nd, through to placing the order on Tuesday & installation on Wednesday – the whole process was seamless. This is our 4th bidet from The Bidet Shop. It is the best experience.

I want to commend your team on your friendliness, product knowledge and customer care. Thank you once again for your efficient service & care. Australia Post said the package would take 2 days to arrive to you. Regards Nancy.

Great customer service, excellent Eco bidet that everyone loves! It literally feels like a whole NEW experience to use the toilet. can't believe we did not get this installed sooner. Highly recommend for every Australian home that likes to be and feel clean 😉 A++++++

Severin G

Excellent help n professional service and I highly recommend to all who needs a bidet.

Dickson Arthur

Easy to deal with, friendly, prompt & helpful.

Mary Karic

A huge thank you to Rick for his consistent professionalism and personal approach from the initial enquiry through the measuring process to helping me even help me troubleshoot installation questions I had over the phone. It’s been extremely comforting knowing I can go back to Rick and he is always willing to help. Thank you Bidet Shop and a HUGE thank you to Rick!

Todd Johnston

Dear Jessica, I wish to thank you ever so much for all the help and advice you gave me . The bidet is installed and working perfectly. My partner, C., whom the bidet was for, was so impressed with the help you gave and has asked me to pass on her gratitude to you and The Bidet Shop. Jessica your customer care is exemplary and I thank you. Take care , Yours Truelly, W. Mill

W. Mill

Hello Jessica We are so grateful for your ongoing excellent service! It is great to know a wonderful person like you who is always very prompt, kind and helpful. ???? Indeed so, we feel more comfortable having a quality bidet in our home and we are “not embarrassed” to talk to our friends about the benefits of having one. Sometimes people laugh at us saying that we are still too young to use it, etc. Also the Silver Soap has been helpful with my eczema? skin problem. Not as itchy / irritating as before. Wish I have bought more! With warmest regards M & G

M & G

All testimonials are sourced and supplied by Google My Business.